pastapur

food | wine | rooms

+977-9813449587

Piano B&B is a very small facility with 3 rooms only, hence we must be quite strict with our cancellation policy. By reserving or renting a room at PIANO B&B, Bed and Breakfast, you agree to the following policies, terms, and conditions:

A 25% deposit of the total room cost including taxes is required to secure your reservation. Once the booking has been processed, you will receive a Reservation Confirmation email that outlines a summary of your booking. Please read the information carefully and contact us immediately at pianob@pastapur.com or +977.981.3449587 if you have any questions or require any changes. 

Please check our Cancellation Policy below. Securing your reservation with a credit card means you accept the terms of our Cancellation Policy.

The remaining balance of your total room cost including taxes is due on check in.  PIANO B&B accepts cash (Nepali Rupees, Indian Rupees, US Dollars and Euros), and credit cards (Visa, Master Card and American Express). We do not accept cheques or travellers’ cheques. You also may pay your hotel room balance via bank wire transfer prior to your arrival.

Please contact us at pianob@pastapur.com if you would like us to send you our bank account details and wire transfer instructions. Payments must be received at least one week prior to your arrival date. Please ensure you confirm your payment with us via email.

Cancellation Policy

Securing a reservation with your deposit means you accept the terms and conditions of our Cancellation Policy.

 - Cancellations made more than 60 days from check-in date will receive a 100% refund of the deposit paid.

 - Cancellations made between 60 and 31 days from check-in date will receive a 50% refund of the deposit paid.

 - Cancellations made between 30 and 15 days from the check-in date will receive a 25% refund of deposit paid.  Cancellations made less than 14 days from the check-in date will forfeit the deposit paid.

All refunds are payable by bank transfer and PayPal which are subject to PayPal fees

We do not issue refunds or credits for flight cancellations, due to any circumstances. Please take out travel insurance to protect against flight cancellations.

Any changes to your reservation must be received no less than 30 days prior to your original arrival date via email, and changes are subject to availability.  

If there is no availability, a credit will be issued.  There are no refunds or credits issued for reservation changes within 30 days of the arrival date that reduce the number of nights stayed. There are no refunds or credits issued for early checkouts.

There are no refunds or credits issued due to bad weather, earthquakes, political issues such as bandh, blockades or curfews.

Liability

We suggest all of our guests to purchase travel insurance that can really save a lot of emotional distress if an unforeseen event occurs.  Travel insurance may pay for unforeseen events that might happen during your stay, it may cover medical expenses, evacuation expenses, trip cancellation costs and so on. Ask your travel agent, credit card company or you can purchase it yourself through your preferred travel insurance provider.

PIANO B&B and its employees shall not liable for any damages caused mentally or physically as a result of, or in connection with: monetary crises, social unrest, political or labor problems, economic changes, electrical outages due to weather, mechanical maintenance or construction difficulties, for any claims, losses, damages, costs, expenses, delays or loss of enjoyment, of any nature or kind whatsoever resulting from events beyond our or a supplier's reasonable control, including but not limited to acts of Nature (hurricanes, mudslides, earthquakes), flight cancellations or changes, strikes, labor disputes, lockouts, threats or acts of terrorism, acts of war or declared war, hurricanes or weather conditions, diseases or epidemics/pandemics, novel or unexpected conditions and local laws. 

 

 

PASTAPUR ITALIAN FOOD RESTAURANT PVT LTD ALL RIGHTS RESERVED

pan number: 601862755